Terms & Conditions

Welcome to Doctor-Diet.com, a digital health service owned and operated by Ahad Healthcare (Pvt.) Ltd. These Terms & Conditions govern your access to and use of our website, mobile applications, and all related services.

By using Doctor-Diet.com, you agree to these Terms. If you do not agree, please discontinue using the platform.

1. Nature of Service

Doctor-Diet.com Provides:

AI-assisted, physician-reviewed personalized diet plans
Condition-specific nutritional guidance
Educational content on diet, wellness, and preventive health
Optional chat, follow-up, or tele-nutrition features
Downloadable PDFs, meal plans, and food guidance

We Do NOT Provide:

Emergency medical care
Diagnosis of diseases
Prescription of of medications
Life-saving dietary advice for critical patients
Replacement for in-person medical consultation

2. Eligibility

You must be:

At least 16 years old
OR
Using the service under parental/guardian supervision

By using this service, you confirm that the information you provide is accurate and truthful.

3. User Responsibilities

You Agree To:

Provide truthful medical and personal information
Disclose medical conditions accurately
Disclose food allergies and intolerances
Follow your physician's treatment plan
Use the platform responsibly

You Agree NOT To:

Use the service for any illegal activity
Misuse or modify the provided diet plans
Share, reproduce, or resell our diet plans
Upload false, misleading, or harmful content

4. Medical Disclaimer

Doctor-Diet.com provides nutrition guidance, not medical treatment.

Our Suggestions Are:

Based on general health guidelines (AHA, ADA, KDIGO, AASLD, WHO)
Reviewed by qualified physicians
Personalized according to your data

However:

This is not a substitute for medical advice
We do not prescribe medications
We do not change your medical treatment plan
Emergency cases must seek hospital care

You Must Continue Consulting Your Own Doctor For:

Medication adjustments
Disease diagnosis
Severe symptoms
Pregnancy-specific diets
Critical conditions (ICU/renal failure/severe liver failure)

4.1 Comprehensive Medical Disclaimer

IMPORTANT: Please read this section carefully before using Doctor-Diet.com

1. General Information

This application, including all associated materials, tools, and diet plans, is designed for informational, educational, and preventive health purposes only. The content provided does not constitute professional medical advice, diagnosis, or treatment, and should not replace consultation with a qualified healthcare provider.

2. Physician Validation

Although this diet planner has been developed and validated under physician supervision, it is meant to provide general nutritional guidance based on commonly accepted medical and dietary standards (including ADA, AHA, AASLD, KDIGO, and WHO guidelines). Each individual's health condition may vary; therefore, clinical decisions should be made by your personal physician or healthcare provider.

3. Medical Supervision Required

Always seek the advice of your doctor, dietitian, or qualified medical practitioner before starting or modifying any diet plan, particularly if you have one or more of the following conditions:

Diabetes Mellitus

Hypertension or Heart Disease

Chronic Kidney Disease (CKD)

Chronic Liver Disease or NAFLD

Pregnancy or Lactation

Food Allergies or Intolerances

Any other chronic or metabolic condition

If you experience symptoms such as dizziness, weakness, hypoglycemia, or significant changes in health, discontinue the plan immediately and consult your physician.

4. Laboratory & Clinical Monitoring

All diet recommendations in this application assume regular clinical follow-up and laboratory monitoring of blood sugar, lipid profile, liver and kidney function, and other relevant biomarkers. The app and its creators are not responsible for adverse outcomes caused by delayed or absent medical supervision.

5. Limitation of Liability

The developers, physicians, and partners associated with this app shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use, misuse, or interpretation of dietary recommendations.

The responsibility for the implementation and monitoring of the suggested diet plan rests solely with the user.

6. Data Privacy and Accuracy

All user information is handled with strict confidentiality under applicable data protection standards. However, the system's recommendations rely on accurate data entry by the user. Incorrect input (such as wrong weight, lab values, or medical history) can lead to inaccurate results. The app shall not be responsible for such discrepancies.

7. Emergency Situations

In case of a medical emergency, call your local emergency number or visit the nearest hospital. This application does not provide real-time medical assistance and should not be used in place of urgent care services.

8. Third-Party Services

Any third-party services, such as payment processors, laboratories, or affiliated supplement partners, are independent entities. The app's team is not responsible for their actions, claims, or service reliability.

9. Consent for Use

By using this application or downloading any plan, the user acknowledges having read, understood, and agreed to this disclaimer and accepts that the app provides guidance only — not medical treatment.

5. Payments & Pricing

For paid plans:

Prices may vary by region
Payment gateways (JazzCash, Easypaisa, PayFast, international) handle transactions
We do not store card numbers
Taxes may apply

Refunds follow our Refund Policy published separately.

6. Intellectual Property Rights

All content on Doctor-Diet.com is protected by copyright:

Diet plans
Nutritional logic
AI engine outputs
Food lists
Videos, graphics, icons
Brand name and logo
Software code

You may not copy, distribute, resell, or modify any content.

7. Account & Security

You Are Responsible For:

Maintaining confidentiality of your password
Not sharing your account with anyone
Not impersonating another person

We May Suspend or Terminate Accounts For:

Fraud
Misuse
Violation of Terms
Threatening behavior
False data submissions

8. Data Privacy

Your data is protected under our Privacy Policy, which explains:

What data we collect
How we use it
How we store it
Your rights
Data retention
Cookies policy

We follow best practices inspired by HIPAA, GDPR, and Pakistan's Digital Health ethics.

9. Diet Plan Delivery

Plans are usually delivered within 24–48 hours
Delays may occur if data is incomplete
Critical medical cases may be rejected for safety
Users will be contacted if clarification is needed

10. Limitation of Liability

Doctor-Diet.com is not liable for:

Misuse of diet plans
Inaccurate or incomplete information provided by users
Failure to follow medical advice
Delay in plan delivery caused by technical issues
Adverse reactions due to food allergies not disclosed
Internet or device malfunction

Doctor-Diet.com and Ahad Healthcare (Pvt.) Ltd. are not responsible for any indirect, incidental, or consequential damages.

11. Modifications to Service

We may modify or discontinue:

Features
Pricing
Plans
Content

We will notify users via app, email, or website updates.

12. Termination of Account

We Reserve the Right to Terminate Accounts That:

Violate Terms
Share harmful or false information
Abuse customer support staff
Engage in fraud or misleading behavior

You may also close your account anytime by contacting: info@doctor-diet.com

13. External Links

Our platform may contain links to third-party websites. We are not responsible for:

Their content
Their privacy practices
Their security standards

Use them at your own discretion.

14. Governing Law

These Terms & Conditions are governed by:

Laws of the Islamic Republic of Pakistan

Any disputes shall be resolved in the courts of Lahore, Pakistan.

15. Contact Information

For questions about these Terms:

Ahad Healthcare (Pvt.) Ltd.

Doctor-Diet.com

Address

142 G, Wapda Town, Lahore, Pakistan

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